At American Frame, we want the framing process to be as easy as
possible. That’s why we created the “CUSTOMIZE THIS FRAME” feature on our
website. After selecting a frame, this design tool walks you through the remaining steps, from inputting the correct
frame size to choosing accessories like mat and mounting
boards.
But for first-time framers,
questions may still arise. When buying a frame, our “CUSTOMIZE THIS FRAME” tool
lets you choose between designing by inputting the “Art size” and the “Frame
size” Recently, a customer called to inquire about the difference between these
two measurements.
“Art size” refers to the measurements of the art itself. If you’d
like to play with mat board choices and proportions, designing by art size will automatically calculate them for you.
“Frame Size” here refers to the matted dimensions of the frame,
and accounts for the art, mat board, and acrylic. If you
know the size of the frame and mat you need, enter it here. Perhaps you’re replacing a frame you already
own and want the same size mat.
For example, here’s
how you’d order a frame for a piece measuring 16 ¾ x 11 ¼. Simply enter those
measurements into the “Art Size,” field.
Then, hit “next” to see the other options, including mats, glazing, and
mounting. When you reach the mat field,the system will instantly adjust for a
1/8” overlap on all sides of the artwork, so the art won’t fall through the mat
window opening. (If you don’t need to overlap your artwork because you are
leaving a reveal to let some of the paper show, you can change this overlap to
zero.) In the frame design workflow, the
art size will remain the same, and the frame size will change based on your
selections. All final dimensions, art size, mat size, and
outside frame sizes are always updated
through the process under the rendering of the frame kit for reference.
If your artwork is already matted or you’re simply framing a
poster, use the “Enter Frame Size” fields. For example, if you bought a matted piece
and the outside dimensions of the mat are 16x20, you will enter 16x20 as your
frame size. Please note: the complete frame size (or how much wall space is
covered by the frame) is always shown in the graphic throughout the process.
If you have other questions along the way or need additional guidance, please
call, email, or chat with us.
Our expert customer service team loves to turn framing problems into creative
solutions.
I still prefer to call in my orders over the phone.
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