At American Frame, we focus on fulfilling your orders quickly. In
fact, when it comes to quick turnaround times, we’re the industry leader. And
we were the first custom frame provider to ship orders in two business days, even offering SameDayService™ upon request and through our showroom.
If you’re on a tight deadline, it’s important to understand stock
status and lead times when you place your order. That’s why we clearly identify
the real-time stock status of an item before you purchase it. No other online
custom frame retailer does that. We value transparency.
Here are the terms we use and what they mean.
In-Stock:
Items described as “in-stock” are available in significant
quantities, based on sales performance of the item. Sales of nearly any quantity can be fulfilled quickly, so order
as many as you’d like.
Low
Stock: That term describes items that have a reduced stock quantity,
based on historical sale performance. We can immediately fulfill small orders.
Not sure if we have enough? Ask our customer service team. We’ll give you an estimated date for completing
your full order. If we can’t fulfill your order by your deadline, we'll be
happy to suggest an alternate frame.
Out-of-Stock : If you see that phrase next to a frame
on our website, it means we’re completely out of the item. When possible, we’ll
provide an estimated time frame when it'll be available. If your frame is out
of stock, give us a call. We’ll help you find another frame that will meet your
needs.
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