Friday, September 4, 2015

New Packaging Options at

We’re pleased to announce some new and exciting changes to the checkout process at Customers now have the option of selecting among different types of packaging, as well as certain coupons, at checkout.

During the checkout process, four different packaging types appear on the payment information screen.

Click on the question marks next to each type to learn more about that packaging. Options include:

Standard: Orders are packaged with care using our deluxe packaging materials in an American Frame branded box.

White Label Shipping: Designed for the art professional who prefers a completely unbranded experience when shipping framed prints from us direct to your customer. Orders are securely packaged in plain brown box without any added marketing materials from American Frame.

Standard Packaging with Free Digital Gift Message: This option allows you to provide a message, up to 150 characters, which is printed on the enclosed packing slip. Order is packaged with care using our deluxe packaging materials in an American-Frame-branded box.

Deluxe Gift Packaging with Handwritten Note Card: This option makes the most impressive gift presentation! Your gift of art is beautifully wrapped and finished with a bow within our secure, deluxe branded packaging. Your personal message is put in writing and delivered on a high quality note card.

We’ve also added the ability to select coupons from a dropdown menu on the payment information screen.

Select the coupon you want to use, and hit “apply”

In the Order Summary box on the right, the discount will appear and display an updated order total.

Give these new options a try and leave us a comment to let us know what you think!

Long-time customers, you probably know Cheryl very well, since she has been answering your questions for nearly 40 years. Serving you and ensuring your satisfaction with the American Frame experience is her area of expertise. With a warm, friendly manner, she’ll help you navigate the practical ins and outs of picture frame custom ordering, as well as understand all the services provided at


  1. The gift packaging is beautiful!

    1. Thank you! We're really excited for people to start seeing it in person!

  2. Love this option!

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